The Experience
What’s Included with Your Dog’s Stay:
Food & Medication
Food
The Suites does not provide food for your pets. We require you to bring your own food. If your pet runs out, we will purchase a bag and charge your card accordingly. It is important to list your pet’s exact food name on your profile. We also no longer accept large bags of dog food.
Please prepackage your pets food with the correct amount in sandwich bags (ie. 1 bag am 1 bag pm). You can also bring a tupperware container, or big ziplock bag full of food!
Medication
If you have a senior pet or a pet with special needs we will administer medications as needed and follow up with your veterinarian during their stay. Please let your veterinarian know your pet will be staying with us.
We require you to bring medication in the prescription bottle where the dosage instructions are properly listed.
Playtime and Exercise
Your dog’s comfort and emotional well-being are our top priorities, and we believe in creating a calm environment—not forcing social interactions.
What We Require From You
All guests need a profile in order to create a reservation, here is the link to do so! create a profile. We may not have availability for the dates you need!! You can call before booking to ensure we have a spot, BUT we cannot reserve your pet a suite unless you have a profile created. Even if you don’t need our services now, but may need them in the future…. just make a profile! It will come in handy when you need us!
*2 day minimum charge on weekends and holidays.
Vaccination Requirements
Whether coming in for Boarding or Grooming ALL animals need to be up to date on vaccinations. We like to make sure that the animal was given the vaccinations at least a week before an appointment. We will need a copy of vaccinations, you can EMAIL them to us at thesuitesboarding@gmail.com . If you have a copy, we can make a copy for our records upon arrival.
We unfortunately do not accept puppies who have not received the full round of shots we require.
Dogs: Bordetella, Distemper, Rabies
*These vaccines should be administered 2 weeks prior to your pets reservation*
What to Bring
- Food (see our food policy above)
- Treats
- Toys
- Blankets/Tshirts that smell like home. We do provide blankets for all of our suites.
Pricing
Prices are per day. We do require a 2 day minimum charge on weekends (Friday – Sunday) and holidays. We charge a $5 per day per dog surcharge on all holidays and peak periods. Checkout time is 8-9am Monday through Friday. Late checkout will result in a full day charge.
Peak Periods:
New Years, Spring Break Weeks, Memorial Day Long Weekend, Fourth of July Week, Labor Day, Thanksgiving Week, Christmas Week.
Cancellation Policy
All reservations during peak periods/holidays or bookings that are longer than 4 days, are required to pay a 25% NON REFUNDABLE DEPOSIT. This deposit is NOT REFUNDABLE for any cancellation reasons and cannot be transferred to future reservations. Peak Periods / Holidays require a 5 day cancellation notice. Failure to do so will result in forfeiting your deposit and a 100% charge of your bill.
Regular bookings that do not fall over a holiday or peak period require a 48 hour cancellation notice. Failure to do so results in a 1 day charge of the room you had booked (and if the stay was over 4 days, you will forfeit your non refundable deposit).
Additional Amenities & Enhancements
Our curated add-ons are designed to pamper your pup and enrich their stay:
Treat Bar Selection
Paw Print Art & Peanut Butter Painting
Frozen Peanut Butter Kong
A soothing, enrichment-filled treat.
Nail Trim
Keep your pup’s paws comfortable and healthy with a gentle, stress-free nail trim.
Ear Cleaning
Bath
40% Off Second Dog
Complimentary Bath
Included with any stay of 10+ days *The customer is responsible for adding on, as many dogs have sensitive skin!